Welcome!

Michael Masterson

Subscribe to Michael Masterson: eMailAlertsEmail Alerts
Get Michael Masterson via: homepageHomepage mobileMobile rssRSS facebookFacebook twitterTwitter linkedinLinkedIn


Latest Articles from Michael Masterson
Service Level Agreements (SLAs) offered by cloud providers are too often about Specification and not Service. It should come as no surprise that vanity metrics, like Availability, are used instead of business metrics because they are simple to measure and easy to misconstrue. Metrics t...
Having employees constantly connected to one's enterprise is vital to many companies. This is one of the reasons Research in Motion's BlackBerry has mustered a massive following (over three million users at the time of this article's writing) in recent years. BlackBerry addiction has b...